Anthropic’s groundbreaking study shows who’s really using AI—and it’s not who you think
I met recently with a colleague who works in a content team at a fortune 500 company. “AI is going to replace all the junior roles,” he said. “Nobody will need entry-level writers or designers anymore.” I nodded, but felt strongly it was more nuanced than that simple binary. Now, thanks to a fascinating new study from Anthropic, I have the data to explain why.
The researchers analyzed over 4 million Claude conversations to understand which jobs are actually using AI. The results? Let’s just say my friend’s apocalyptic vision needs some serious revision.
Anthropic mapped millions of real AI conversations to actual economic tasks defined by the U.S. Department of Labor. This isn’t survey data or speculation—it’s a window into how people are actually using AI in their daily work.
But here’s where it gets really interesting.
The study reveals three distinct groups of AI power users:
37.2% of all AI usage comes from Computer and Mathematical occupations. No surprises here—developers were always going to be first adopters.
10.3% comes from Arts, Design, Entertainment, and Media. Turns out creatives aren’t running from AI—they’re embracing it.
Education professionals are quietly becoming some of the heaviest AI users, leveraging it for everything from curriculum design to personalized learning.
But here’s the plot twist: it’s not a simple story of “high-tech jobs use AI, everyone else doesn’t.”
Remember my friend’s prediction about entry-level jobs disappearing? The data tells a different story:
This creates a fascinating dynamic. The people most threatened by AI aren’t necessarily using it the least—they’re right in the middle of the adoption curve.
Here’s the stat that should reshape how we think about AI at work:
57% of AI interactions are augmentative
People working with AI to enhance their capabilities
43% are automative
People using AI to completely handle tasks
In other words, AI is more often a collaborator than a replacement. We’re not witnessing the death of human work—we’re seeing its evolution.
The study identified clear patterns in which skills translate to AI usage:
High AI Usage Skills
Low AI Usage Skills
Notice something? The skills with high AI usage aren’t disappearing—they’re being amplified. Meanwhile, physical and manual skills remain largely untouched by the AI revolution.
Let’s cut through the hype and fear-mongering. Based on this data, here’s what you actually need to know:
1. AI Literacy Is Non-Negotiable
If you work in any cognitive or creative field, AI fluency is becoming as important as computer literacy was in the 1990s.
2. The “Sandwich” Effect Is Real
Entry-level workers and C-suite executives are both lagging in adoption. The real action is in the middle—senior professionals who blend expertise with AI capabilities.
3. Collaboration Skills Beat Automation Skills
Learning to work with AI (that 57%) matters more than trying to automate everything away.
This study raises questions that every organization needs to answer:
My friend’s marketing agency? They’re probably using AI wrong if they’re trying to replace junior staff. The data suggests they should be empowering their mid-level talent to do senior-level work, while finding new ways for juniors to learn and contribute.
The AI revolution isn’t about replacement—it’s about amplification. And the 4 million conversations in this study prove it. The question isn’t whether AI will take your job. It’s whether you’ll learn to dance with it.
Have you noticed changes in how AI is used in your industry? What tasks are you augmenting versus automating? Share your experience—I’m collecting stories for a follow-up post.